What to expect from my services : Polite, professional and honest. I will supply a fully detailed written quote with some information about the piece, details of the agreed work and the cost. In addition I will discuss with you the timeframe that this will take to complete.
I appreciate when you hand over your project or heirloom to me you are placing your trust in me.
During the restoration I take photos and will constantly update if it is a big project to ensure you are informed of progress while still keeping to the agreed timeframe. When I return the piece I supply an electronic version of the work I have undertaken with some descriptions of the steps and processes. I get very positive feedback from customers with this, it re-assures them work is progressing as well as a good talking point with friends when your object is returned.